How Do I Get A Tablet Replacement?

Stefania Sarti
Stefania Sarti
  • Updated

To opt-in for a tablet replacement, please contact our Support Team.

Our team usually attempts to first troubleshoot the device with you. If we can’t get it to working order, we’ll be happy to send a replacement.

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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