Menus Activity Logs

Overview

The Menus Activity Log allows you to view a detailed record of menu activity, changes made, and users responsible. This helps create quick visibility into all actions performed for your menu(s).

Menu Activity Logs will keep track of the following actions:

  • Publishing of a menu
  • Publishing of hours
  • Item(s) marked available or unavailable

 


 

Viewing Menu Activity Logs

When checking the Menu Activity Log, you can filter by:

  • Date Range
  • Location
  • Operation Status
  • Menu Action Type

Follow the steps below to view Menu Activity Logs.

 


 

Action Details

When you expand an action listed in the Menu Activity Log, you’ll see more details on:

  • Action taken
  • User performed action
  • When action was taken
  • Changes made
  • Location applied to
  • Status of action
Action Details Numbered

NoteOtter Team User

If you see the user responsible for a menu action listed as Otter Team— this means a team member of the Otter Support Team performed this action.

 


 

FAQs

  • Otter will communicate any error details available, but some channels may not provide more information for Otter to display. You can learn and view details about any current publish or menu statuses here for your menu(s).

 


 

Still need help? Reach out to our team:

Chat Icon in Otter Dashboard Live Chat   Text bubble Text/SMS Message
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard.  

+1 (888) 681-8837

Send us a text to the number above for assistance over text message.


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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