How to Update Store Hours

Stefania Sarti
Stefania Sarti
  • Updated

Page Contents:

Prep Work

Please first check that your timezone is set to the correct timezone in your tablet by following these steps:

  1. Clicking the menu icon (☰) in the upper left-hand corner of your tablet
  2. Navigate to Settings
  3. Your current timezone settings appear under your store's main address. If your timezone is correct please review the following steps on how to adjust your hours

NOTE: Your store may show closed if it’s within 30 minutes of your store opening. This status sometimes takes 30 minutes to update at the beginning of the day. We’re happy to refresh the status for you on our end if this doesn’t auto-update itself after this time frame. 

Video Walkthrough

Menu_Hours_publish.gif

Step-By-Step Walkthrough

Log into your Business Manager account and navigate to Menus. Otter_R_menu_tab.png

When in Menus, select the menu that you want to edit.

Click_on_menu.png 

Click on Hours, then click Edit.

Menu_Hours_tab.png
_______________________________________________
Menu_hours_edit.png

From here, you may adjust Regular Hours or Special Hours.

  • Days can be toggled as Opened or Closed
  • Daily hours can be set & adjusted
  • Special hours / Holiday hours can be set & adjusted
  • Additional opening & closing times may be added per day.
Menu_Hours_display.png

To save, click Publish Changes.

Publish_menu_Hours.png

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

Related to

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.