SKU Library

SKU Library NOT currently available for all Otter customers.
If you do not see the SKU Library tab within your Menus app in the Otter Dashboard, it is not currently available for your account. We’re hoping to bring this feature to all Otter customers soon— so keep an eye out!

Overview

SKU library is a centralized place within the Otter Dashboard to manage reusable item SKUs at the organization level. Instead of duplicating the same product across menus and brands— You can create, search, filter, and edit SKUs once, then link menu and modifier items to those SKUs. 

Shared product details such as dietary information, nutrition, barcodes, and product tags stay in one place and synced across linked items.

Item-Level Fields
Item-level fields like name, description, price, and photo pre-fill from the SKU but can be edited per menu item.

From SKU Library, you can:

• Browse all SKUs in a searchable, filterable table with customizable columns.
• Create SKUs or automatically create SKUs when building menu items.
• Edit SKU-level details such as name, default price, SKU code, description, photo, and shared product details.
• View SKU usage across menu items, modifier items, brands, and locations.
• Link menu and modifier items to existing SKUs when creating or editing menu entities.
• Bulk edit linked menu items when SKU-level changes are needed and copied to related items.

Creating a SKU

Follow the steps below to create a new SKU to the SKU Library.

• Step	Process	Image
  1	In the Otter Dashboard, select Apps > Menus
  2	Click on the SKU Library tab.
  3	Click [+Add SKU].
  4	Fill out Item Details: Name Default price SKU code (optional) Description (optional) Upload photo (optional)
  5	Optional Add other information to sync across all menus for the item such as: Product tag: a label to help describe the item (like alcohol, vegan, etc). Barcode Dietary details: select additives, allergens, or dietary restrictions. Nutrition: item specifics on calories, serving size, macronutrients, etc. Packaging: measurements like weight, volume, or storage requirements. Sourcing: Producer, distributor, country of origin, etc. details   Adding Extra Details Adding more information about menu items helps customers make informed choices, as well as restaurants staying in compliance with possible regulations.
  6	Click [Save] once all details have been filled out.

SKU Automatically Create with New Menu Items
When a new menu item is created, an Item SKU will automatically be created and assigned to that item. That auto-created SKU can still be edited, as needed.

Editing an Item SKU

Follow the steps below to edit an item SKU from the SKU Library. 

• Step	Process	Image
  1	In the SKU Library, search for the desired item SKU and click on the item listed. or From the edit item window, click [Edit] under Item SKU.	SKU Library Edit Item Window
  2	Edit details as needed.
  3	Click [Save] when finished. Changes will be synced across all menu items using that SKU.

Changes will be Synced
Changes made to an Item SKU will be synced across all menu items using that SKU.

Adding New Menu Item from SKU

When adding a new menu item, you can pick from existing SKU within your SKU Library to keep the menu and inventory consistent. 

If you don’t find the SKU you need, you can create a new menu item to be added to the SKU Library.

Viewing Item SKU

You can view the Item SKU from:

• SKU Library: Clicking on an item listed, you can view usage (brands, locations, and menu items using that item SKU).
• Menu Item Window: Clicking to view a menu item or clicking on listed item within the SKU Usage box— you can see the SKU for that item listed at the top of the menu item window.

FAQs

• Yes— When a menu is imported, via a third-party platform or excel, SKUs are automatically created for each menu item. However, SKUs are not created for third-party POS imports.

• No— Only the default price is set within the SKU Library. Pricing rules can be edited or maintained at the item-level within the menu.

• The SKU will remain within the SKU library until deleted within the SKU Library.

• No— Currently, if there are duplicate item SKUs there is not a feature to merge them.

Updated July 07, 2026 22:16