Summary
QR Codes for Digital Dine-in provide a great dine-in experience and streamline your restaurant’s operations. Below are illustrated the main features and the best practices to have the best experiences with your Digital Dine-in QR Codes.
Features
- A guest sits down at their table and scans a Digital Dine-in QR code to view your ‘Online Ordering’ menu.
- The guest enters their specific table number, which is located on the Digital Dine-in QR Code table tent.
- The guest can browse the menu, add items to their cart, and pay.
- The order is sent right to your Otter tablet with their order details and table number.
- If enabled, ‘Open Tabs’ allows your guests to open a tab where they can order continuously throughout their meal and pay when they’re done.
Best Practices
- Ensure QR Code Visibility: Place a table tent in the middle of each table to ensure visibility and ease of use for guests.
- Replace Physical Menus: Digital Dine-in QR Codes can be used to easily access a digital form of your restaurant's menu. You can update your menu in real-time without replacing your QR Codes.
- Use a Hybrid Ordering Model: Utilize your servers and Digital Dine-in QR Codes to increase customer engagement. This model lets guests choose their ideal ordering experience, saves on labor costs, and increases server take-home pay.
Need Help?
If you need additional help or information, you can contact support via the following:
- Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
- SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.
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