How to Opt-Out from Marketing Communications

Stefania Sarti
Stefania Sarti
  • Updated

Overview

If you would like to opt-out of marketing email communications sent by Otter please follow the appropriate steps below.

Process

  1. Locate the "Unsubscribe" button at the bottom of all marketing emails.2024-01-30_09-49-44.png
  2. Click on "Unsubscribe" to be removed from the mailing list.
PLEASE NOTE: You cannot opt out of transactional emails or product emails that share essential updates and notifications regarding your subscription.
 

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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