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Orders

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Handling Orders

  • Scheduled vs ASAP Orders: Prep Time Adjustments

  • Orders Settings in Order Manager

  • How to integrate your online ordering platforms with Otter

  • Web Order Management Overview

  • Auto-Accept Orders vs. Manual Orders

  • Pausing a Storefront

See all 23 articles

Order Manager Tablet

  • Orders Management

  • Order Manager - Menu App

  • Storefronts App

  • How to Use Order Manager

  • Order Manager Glossary

Order Handoffs

  • What is Handoffs by Otter?

Order History

  • What is my Order History?

Troubleshooting Orders

  • Sending a Test Order

  • Paused/Closed Storefront Troubleshooting

  • Order Manager Lock-Out

  • What if I accidentally mark an order ready for pickup that isn’t ready?

  • I’m missing orders from a Delivery Partner

Can't find what you're looking for?

Our team of experts is here to help

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