What if my delivery partner connection is not there?

Your delivery partner connection may not be there if it hasn’t been connected yet. Please review the steps below for further information.

 

Web Order Manager

If it’s for a virtual brand, you may need to use the drop-down menu in the upper left-hand corner on the Integrations page to switch between brands to see your connections.

VB_Connection_status.png

 

New Order Manager

Step Process Image
1. Select the Profile icon, and then select Settings from the drop-down. download - 2023-09-11T172207.379.png
2. Select Integrations. download - 2023-09-11T172945.819.png
3. Select the brand from the brand dropdown. download - 2023-09-11T174906.440.png

 

Please visit How Do I Connect My Delivery Partners for more information. 

 


 

Still need help? Reach out to our team:

Chat Icon in Otter Dashboard Live Chat   Text bubble Text/SMS Message
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard.  

+1 (888) 681-8837

Send us a text to the number above for assistance over text message.


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