Your delivery partner connection may not be there if it hasn’t been connected yet. Please review the steps below for further information.
Web Order Manager
If it’s for a virtual brand, you may need to use the drop-down menu in the upper left-hand corner on the Integrations page to switch between brands to see your connections.
New Order Manager
| Step | Process | Image |
| 1. | Select the Profile icon, and then select Settings from the drop-down. | |
| 2. | Select Integrations. | |
| 3. | Select the brand from the brand dropdown. |
Please visit How Do I Connect My Delivery Partners for more information.
If you need additional help or information, you can contact support via the following:
- Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
- SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.
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